Shipping Policy

 

Order lead time is 2- 4 weeks depending on item.  If we are extremely busy it may take longer but we will make sure to prioritize our queue according to your needs.  Please note that special order items are subject to a longer lead time.  Some items can take up to 4-6 weeks. During peak seasons Mar-June and Oct-Dec lead times may increase due to high demand.  Please ask representative for shipment info and availability. 

Once your order is shipped,we will email you a tracking number with a link to the carrier’s website where you can track your shipment at any given time and get an updated delivery date and time. 

Remember that sometimes it takes the carrier’s system up to 24 hours to update, so if you just received your tracking number it may not be available for tracking immediately.

In the near future you should be able to track your shipment thru our company website www.millspridekitchens.com

 

 Mill's Pride Kitchens, ships outside the continental US.  Including Canada, Mexico, Hawaii, and Puerto Rico.

NOTE:  Shipping to Canada, Puerto Rico, and Mexico depends on the area and subject to a Value Added Tax (VAT).  Customer is responsible for duties and VAT taxes.

If you live In northern Canada or in a rural area, and you don’t have a terminal in your area the cost of shipping will might change, but those are very rare scenarios.

Assuming you live in or near a major city you shouldn’t have to worry about it, but for a definite answer you can send us your postal code to get a firm shipping quote.

 

What is Mill's Pride Kitchens Warranty?

 

We offer a 1 year warranty on manufacture defects on all of our products sold by our company on product replacement only.  Warranty is only on product and does not include Labor Costs, Shipping and handling, or any other cost. If item is damaged you should contact our sales department with pictures to file a claim.

 

Original Mill's Pride warranty are not covered by our company you will have to consult your nearest Home Depot for their warranty.